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CSpresso Shots

Career momentum for customer success pros.

If you’re building a customer-centric career and looking for genuine discussion and insight, not just recycled advice, you’re in the right place. Each week, I’ll share a few thoughts, stories, or experiences in the hope of sparking discussion and generating ideas to consider.

Whether you’re new to customer success, looking to switch roles, or managing your first customer-focused team, this newsletter will be a valuable source of straight talk and candid advice for keeping your career energized.